Computer Support Center Inc

Members of the Yale community can walk in for help with computing needs in any of the Walk-in Computer Support locations. Support includes software and hardware support for personal computers and Yale-owned computers. ITS does not charge any money for labor at our centers. However you may need to purchase replacement or upgrade parts to allow us to complete repairs. You will be consulted before any parts are ordered, and will always have the option to cancel the repair should you not wish to incur any cost.

A. Bass Library (Technology Troubleshooting Office)

Lower level, Room L05
110 Wall Street, New Haven, CT

Phone: 203-432-5242

General academic year hours:

Monday-Thursday, 9:00 am – Midnight
Friday, 9:00 am – 5:00 pm
Saturday, Noon – 5:00 pm
Sunday, Noon – Midnight

General summer hours:

Monday-Thursday, 10:00 am – 6:30 pm
Friday & Saturday, 10:00 am – 4:30 pm
Sunday, Noon – 4:30 pm

No appointment is necessary. Only students are eligible to drop off a device for service, however any member of the Yale community with an active affiliation can come in for in-person best effort support.