Dell Support Services

Across the industry, the nature of IT support and maintenance has evolved slowly. At Dell, we have a long history of innovation in system support and repair, but our latest capability — built on a foundation of vigilant sensors, big data, analytics, and IoT — is a revolution that will change the way you look at saving time and increasing availability.

Dell’s ProSupport suite, and support tools such as SupportAssist and TechDirect, shift age-old monitoring and maintenance routines from reactive to proactive, from passive to predictive, from manual to automated. At Dell, we are taking the “break” out of “break-fix."

And it’s not just innovative software. With ProSupport Plus, you get:

• Priority access to ProSupport Engineers 24x7
• Proactive automated support with Support Assist
• Dedicated Technical Account Manager*
• And much more

Become a part of the IT support and maintenance revolution.

"I can focus on delivering more value to the University as a result of Dell ProSupport Plus, because I have more time to drive projects that directly relate to the University’s strategic direction.”